Welcome to Healing Herbs, an online store for homemade herbal health, wellness, skincare, and hair care products. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website.

1. General Information

  • These Terms and Conditions govern your use of our website and your purchase of products from Healing Herbs.
  • We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the site constitutes your acceptance of any changes.

2. Product Information

  • All products are handmade using natural ingredients. We strive to provide accurate product descriptions and images, but slight variations may occur.
  • Our products are not intended to diagnose, treat, cure, or prevent any disease. Please consult a healthcare professional before use, especially if you have any allergies or underlying health conditions.

3. Orders and Payment

  • All prices listed on the website are in PKR and are subject to change without notice.
  • Payment is required in full at the time of purchase. We accept major credit cards, debit cards, and other available payment methods.
  • Healing Herbs reserves the right to refuse or cancel any order for any reason, including the unavailability of the product, errors in the description, or pricing errors.

4. Shipping and Delivery

  • We ship products within Pakistan. Please allow upto 5 for order processing and delivery.
  • Shipping costs are calculated at checkout based on the delivery address. International orders may incur additional fees, duties, or taxes.
  • Healing Herbs is not responsible for delays or damages caused by the shipping carrier. Tracking information will be provided once your order is shipped.

5. Returns and Refunds

  • Due to the nature of our products, all sales are final. We do not accept returns or exchanges unless the product is damaged or defective upon arrival.
  • If you receive a damaged or defective product, please contact us within 14 Days of receipt with your order number and a photo of the issue. We will replace the item or offer a refund at our discretion.
  • Shipping costs for returns are non-refundable.

6. User Conduct

  • You agree not to use the website for any unlawful or prohibited purpose, including but not limited to violating any intellectual property or privacy rights.
  • You are responsible for maintaining the confidentiality of your account and password. Healing Herbs is not liable for any unauthorized access to your account.

7. Intellectual Property

  • All content on this website, including but not limited to text, images, logos, and product descriptions, is the property of Healing Herbs and is protected by copyright and trademark laws.
  • You may not reproduce, distribute, or use any content from our website without prior written consent from Healing Herbs.

8. Limitation of Liability

  • Healing Herbs is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
  • We do not guarantee that our products will meet your expectations, and you use our products at your own risk.

9. Governing Law

  • These Terms and Conditions are governed by the laws of Pakistan, without regard to its conflict of law provisions.

10. Contact Information

  • If you have any questions or concerns about these Terms and Conditions, please contact us at:
    • Email: info@healingherbs.com
    • Phone: +923170642952