We collect only the information needed to operate Healing Herbs, provide HerbStack digital wellness guidance, deliver customer support, and meet legal and security obligations.
When you use HerbStack, we may collect your name, email address, wellness-goal selections, support preferences, protocol status, payment metadata, delivery records, support messages, timestamps, request identifiers, and basic technical information needed to keep the service reliable.
We use this information to show your free result, prepare and deliver paid digital protocol guides when requested, send transactional emails, respond to support and refund requests, protect the platform, improve the service, and keep operational records.
Healing Herbs may use trusted providers including hosting, DNS/security, database storage, protocol job processing, transactional email, newsletter management, payments, analytics, and security providers. We do not store full card details ourselves and do not sell personal information.
Wellness profile and support information is used to prepare educational protocol guidance. Please do not submit emergency, highly sensitive, or unnecessary medical information through the public form. HerbStack is not a medical service.
We may use essential cookies and technical logs to operate the website. If affiliate links, analytics, advertising pixels, or remarketing tools are added, we will use appropriate disclosures and consent controls where required.
Depending on where you live, you may have rights under POPIA, CCPA/CPRA, the Australian Privacy Act/APPs, or similar privacy laws to request access, correction, deletion, or information about how your personal information is handled.
We keep records for operational, support, security, payment, refund, and compliance purposes. Contact support@healingherbs.life for privacy requests, access help, corrections, or deletion requests where legally and technically possible.